Odour Control and Removal
ODOUR REMOVAL SERVICES
Odour control and removal issues have many causes. From severe odours caused by fire, smoke, mold, irresponsible tenants, to invasive species, such as rodents, raccoons, skunks or bats.
The first step in dealing with invasive, unpleasant odour in a home or business property is to identify the source. We then completely remove the source of the odour and clean and disinfect all affected surfaces. Even intense and foul odours can be controlled and removed at the source.
At ServiceMaster of the Valley we use highly trained technicians, specialized equipment and proprietary products to disinfect, deodorize and extract severe odours from your home or commercial structure, regardless of the cause.
Eliminating offensive odours caused by smoke, fires, animal presence, urine, feces, biological decomposition, post-mortem situations, mold, mildew, sewage, and protein-based sources is part of our every day work.
If you have an invasive, offensive odour problem in your home or business property, call us today for fast, efficient and reliable service.
SAFE ODOUR REMOVAL
We do not use harsh, polluting chemicals in our clean up and odour removal procedures. All of our cleaning products are environmentally-safe for people and pets and do not simply mask odours with fragrance or perfume but neutralize microorganisms at their organic source. Even intense, foul and difficult to remove odours are eliminated permanently and safely by our qualified technicians.
Who is responsible for paying for the service?
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
What would be considered non-insured work?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
What To Do When Your Basement Floods
The number of basement floods are on the rise. Even if you haven’t had a flood, every home is at risk. The most common causes are heavy rainfall, burst pipes or a failed sump pump. No matter what the cause is, a flooded basement needs to be